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A. The Draper Expert 99470 is fully insulated to VDE and EN 60900 standards, providing protection from electric shocks up to 1500V DC and 1000V AC.
A. Yes. The spanner is specifically noted as suitable for electricians, maintenance engineers, construction workers, and electric vehicle technicians working on modern hybrid and electric vehicles in 1500V DC safe live working conditions.
A. The spanner is tested and approved to EN 60900 and meets VDE standards for fully insulated hand tools.
A. WhatsApp us on 07754 288583 with photos of the item and packaging, and we'll resolve the issue in line with our returns policy.
A. Next-day delivery is available on most products and will appear as an option at checkout where eligible.
A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase. Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification. Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.
A. In-stock orders placed before 14:30 Monday to Friday are usually dispatched the same day.
A. Every product comes with a different guarantee and warranty. Warranty details are shown in the product's tech specs or datasheet where available.
A. Yes — WhatsApp us on 07754 288583 with any questions about specifications, suitability, or compatibility, and we'll help you choose the right product.
A. We accept all major credit and debit cards, along with PayPal.
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