• name, email, contact, and your enquiry when you use our ‘Contact Us Form’
  • IP Address / MAC address once you use the website your email address once you sign up for our newsletter and your name if you choose to provide this information your vehicle details or equipment/parts details, if you select to provide this information to us on our website or via enquiry
  • We need your name, email id and contact number to answer your enquiry and we process this data with your consent. We will hold your private records that we accrued to reply your enquiry for few weeks after answering you in case you have extra queries.
  • your name, e-mail address, billing address, shipping address, cell phone number, and shipping address contact when you place an order with us

We need your IP and MAC address for protection reasons. This is a legitimate activity for a business. We preserve these records for as long as we find it necessary or unless you ask us to delete them

We will use your email address to ship you our newsletter when you consent for us to do so. You can unsubscribe to the advertising/marketing emails at any time. If you unsubscribe, we are going to hold your identity and electronic mail address on a suppression listing so that we don’t e-mail you once more via accident. We'll preserve these records as long as we find it necessary or unless you as us to delete them. This is a legitimate activity

  • We will use your name, e mail address, contact number and delivery address to ship you the products once you make a purchase.
  • We will use your name and billing address to authorise card payments and receive the payment for your purchase.
  • If you make any purchase or add a product to your basket, we may send you a reminder email or call you to help you assist with an order. This is to help you in case you need any more information before purchasing the order.
  • We will share your delivery address and contact number with the courier delivering your order. this may be used to clarify delivery instructions, for finding the delivery address or to rearrange access.
  • If you consent to the marketing or advertising emails, we'll use your e-mail address to ship you advertising and marketing communications. you've got obtained the proper to unsubscribe from marketing at any time. If you are doing pick out to unsubscribe, we are going to preserve your identity and email address on a suppression listing so that we don’t electronic mail you again by accident. we will hold this information for a few years, as per the need. This is a legitimate activity.
  • We will use your vehicle/equipment details for recommending appropriate products to you and send you the marketing emails if you give your consent.

We may still send you the marketing or advertisement email even if you unsubscribe, this is called ‘Soft opt-in’. You can always unsubscribe or inform us to opt-out. We will put you on the suppression list and will make sure that we do not send you any emails. We may keep track of your identity if we find it necessary or unless you ask us to delete them. This is legitimate for the business.

We also have Widget Finder tools, which we will recommend the products as per the best of the information we have processed, However, we do not confirm that the products recommended by our widget finder tool will give you an exact match. You must always confirm the appropriate match at your end before purchasing.

We share your personal data with trusted third-party partners:

  • Our suppliers
  • Delivery Couriers
  • payment services providers (used to authorise online payments and for fraud checks)
  • Where we are legally required under UK law to disclose personal information, via any of the following: police, law enforcement, government agency, or otherwise
  • email and marketing service providers, who help us manage our electronic communications and personalised marketing offers

We share your personal data within the Our Group. This will involve transferring your data outside the United Kingdom (UK). We ensure your personal data is protected.

Some of our external third parties are based outside the United Kingdom so their processing of your personal data will involve a transfer of data outside the UK to countries such as India, Canada, and the USA.

Whenever we transfer your personal data out of the United Kingdom, we ensure a similar degree of protection is afforded to it

You have the right to:

Request access to personal data (commonly known as a "data subject access request"). This allows you to receive a copy of the personal data we hold about you and to verify that we are processing it lawfully. Request correction of your personal data held by us. This allows us to correct any incomplete or inaccurate data we hold, but we may need to verify the accuracy of the new data provided.

Request correction of your personal data held by us. This allows us to correct any incomplete or inaccurate data we hold about you, but we may need to verify the accuracy of any new data you provide to us.

Request the deletion of your personal data. This allows you to request the deletion of your personal data where there is no legitimate reason for us to continue processing your personal data. You may also exercise your right to object to processing, if you believe that we have processed your information unlawfully, or if we need to protect your personal data from deletion. You also have the right to ask us to erase or delete your information. in accordance with local laws. Please note, however, that for certain legal reasons we may not always be able to comply with your request for erasure. This may be disclosed upon your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedom. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedom.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • if you want us to establish the data's accuracy
  • where our use of the data is unlawful, but you do not want us to erase it.
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims
  • you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at order@partsformachines.com

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