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A. Standard delivery: 1–3 working days within UK mainland.
A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location.
A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.
Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.
Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.
A. This SKU supplies the galvanised steel canopy (hood) only for the ECOmate® Midimate — 1,820mm sweep width. Brush strips are not included and must be ordered separately.
A. The canopy-only SKU is appropriate if you already own a Broomate® or ECOmate® sweeper and need to replace a worn or damaged hood, or if you are assembling the system in stages using separately sourced strip sets. If you do not currently own a sweeper system, the complete Broomate® Superior (which includes hood and strip sets) is the appropriate starting point.
A. According to Osborn, the ECOmate® is described as a lighter, cost-effective version using a 3mm galvanised steel hood. The Broomate® Superior uses a heavier 5mm galvanised steel hood and is described as a professional cleaning solution. Both use the same replacement strip sets and operate without motors or electrical parts.
A. Osborn states that Broomate® Brush Recharge Kit strip sets are compatible with both the ECOmate® and Broomate® systems.
A. Osborn states it can be mounted on forklift trucks — fork width 170mm, fork height 75mm. Various mounts for other vehicles are available on request.
A. No. Osborn states there are no rotating or electrical components in the Broomate® and ECOmate® sweeper systems.
A. 1,820mm (6ft / 1.8m).
A. Osborn includes protective fork-shoes and protective end-shields as part of the ECOmate® canopy assembly.
A. Yes. Osborn describes bi-directional sweeping — forward and reverse — for the Broomate® and ECOmate® range.
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