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Technical Specification
PRODUCT NUMBER 2381731481RJA18000970109706MCR-20
Warranty 123636
Type Trolley JackTrolley JackTrolley Jack
Lifting Capacity (Tonne) 223
Min. Lifting Height (mm) 727576
Max. Lifting Height (mm) 500510503

Q 1. What is the minimum and maximum lift height of the Draper 28497 trolley jack?

A. The jack lifts from a minimum saddle height of 85mm to a maximum of 430mm, making it suitable for low-profile vehicles that cannot accommodate a standard-height jack.

Q 2. What weight trolley jack do I need — is a 2 tonne jack sufficient for most cars?

A. The Draper 28497 is rated to 2 tonnes capacity, which is suitable for most domestic passenger cars and light-duty commercial vehicles. Always verify the gross vehicle weight of your specific vehicle before use and ensure the load applied does not exceed the jack's rated capacity.

Q 3. How does the twin piston pump benefit the lifting process?

A. The twin piston pump mechanism allows the saddle to rise more quickly per pumping stroke compared with a single piston design, reducing the effort and time required to reach the desired working height.

Q 4. Will this trolley jack damage my garage floor?

A. The jack is fitted with rear-swivelling nylon wheels specifically chosen for their quiet, smooth operation. The nylon material is designed to avoid marking or damaging garage and workshop floor surfaces during positioning.

Q 5. What is the saddle diameter, and does it include a protective pad?

A. The saddle diameter is 100mm. An integrated rubber saddle pad is fitted to the saddle to cushion contact with the vehicle's jacking point and help prevent damage to the underside of the vehicle.

Q 6. What are the overall dimensions and weight of the Draper 28497?

A. The chassis length is 575mm, the handle length is 1,000mm, and the unit weighs 23.5kg.

Q 7. Can I ask questions about this product before ordering?

A. Yes — WhatsApp us on 07754 288583 with any questions about specifications, suitability, or compatibility, and we'll help you choose the right product.

Q 8. What if my order arrives damaged or incorrect?

A. WhatsApp us on 07754 288583 with photos of the item and packaging, and we'll resolve the issue in line with our returns policy.

Q 9. Is next-day delivery available for this product?

A. Next-day delivery is available on most products and will appear as an option at checkout where eligible.

Q 10. What is your returns policy?

A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase. Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification. Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.

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