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A. Standard UK Mainland delivery is 3–5 working days.
A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location.
A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.
Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.
Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.
A. It includes a 20 metre self-retracting hose reel made from powder-coated steel, with yellow 3/8 inch 2-wire Washflex hose and a 2 metre patch hose.
A. The reel is rated for up to 600 bar, with a standard swivel working pressure of 200 bar and an optional 400 bar swivel available.
A. It features thicker arms, a tough nylon ratchet, stainless swivel, stronger recoil spring and a four-roller hose guide for improved durability and hose care.
A. It allows the hose to be pulled from multiple angles without needing extra swivel brackets, reducing wear and saving space around the reel.
A. Yes, it can be mounted on either walls or floors, fitting to V-TUF pressure washers and allowing flexible installation in workspaces.
A. The heavy-duty spring and ratchet mechanism automatically rewind the hose when released, improving tidiness and reducing trip hazards.
A. It is supplied with a 20 metre yellow Washflex 3/8 inch 2-wire hose and a 2 metre patch hose, both using MSQ quick-release fittings.
A. It is ideal for workshops, wash bays and industrial cleaning environments where efficient hose management and safe, tidy work areas are important.
A. It can be used with other machines that operate within its rated limits and can be adapted to MSQ connections; always confirm compatibility first.
A. The reel frame is about 500 x 400 x 500 mm and weighs around 26.8 kilograms.
A. By keeping hose runs off the floor when not in use and reducing loose hose loops, it lowers the risk of trips and hose damage.
A. Yes, it is supplied with a warranty against manufacturing defects when used within its specified pressure and temperature ratings.
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