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A. Standard UK Mainland delivery is 3–5 working days.
A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location.
A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.
Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.
Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.
A. It has the same 20 metre retractable design but uses a stainless-steel frame and tufCOVER hose, offering increased corrosion resistance.
A. It includes a stainless retractable hose reel, 20 metres of yellow 3/8 inch tufCOVER 2-wire hose, and a 2 metre patch hose with MSQ fittings.
A. The reel is rated up to 600 bar, with the standard swivel rated at 200 bar working pressure and optional 400 bar swivel available.
A. Yes, the stainless-steel construction and tufCOVER hose make it particularly suited for coastal, chemical or generally corrosive environments.
A. Yes, it can be wall or floor mounted and is compatible with V-TUF pressure washers when equipped with the appropriate mounting and inlet connections.
A. The multi-angle hose guide reduces friction at the exit point, helping prevent kinks and extending the life of the hose.
A. It refers to the heavy-duty spring and tough ratchet mechanism that provide reliable hose retraction and long-lasting performance.
A. A separate wall swivel, code V5.4200, can be used for wall mounting; it is not always included by default.
A. It is ideal for professional contract cleaners, industrial users and facilities where stainless construction is preferred for longevity and appearance.
A. The unit measures roughly 500 x 400 x 500 mm and weighs about 26.8 kilograms including the reel and hose.
A. The retractable design keeps hose neatly stored when not in use, minimising trip hazards and keeping work areas more organised.
A. Yes, it includes V-Tufs standard warranty against manufacturing defects when used within specified operating limits.
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