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A. Standard UK Mainland delivery is 3–5 working days.
A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location.
A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.
Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.
Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.
A. It includes a manual-wind SR3 hose reel with 100 metres of 5/16 inch 2-wire jetwash hose and MSQ connectors.
A. The hose is rated up to 400 bar and about 150 degrees Celsius, suitable for high-pressure hot-water cleaning.
A. The frame has dimensions of roughly 860 by 700 by 960 mm with the handle fitted, giving a stable, portable reel assembly.
A. It uses MSQ male inlet and MSQ female outlet fittings, making it easy to integrate with V-TUF machines using Duraklix MSQ couplings.
A. The long hose length gives extensive reach around large sites, reducing the need to frequently move the pressure washer itself.
A. Yes, the reel is mounted on a portable frame with wide tyres that make it easier to move over rugged terrain.
A. It neatly stores the 100 metre hose, saving time and effort when winding and unwinding and keeping work areas safer.
A. Yes, the swivel joint can be replaced with the W5.551 part if it becomes worn or damaged over time.
A. An inlet patch hose, for example a 2 metre 3/8 inch 2-wire hose with 1/2 inch female and MSQ male fittings, is recommended.
A. It is popular with contract cleaners, industrial maintenance teams and hire fleets that require long hose runs for large-scale cleaning.
A. The 5/16 inch bore provides a balance between manageable weight and adequate flow for many high-pressure cleaning tasks.
A. Yes, it is supplied with V-Tufs standard warranty against manufacturing defects when used within its rated pressure and temperature limits.
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