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A. Standard UK Mainland delivery is 3–5 working days.
A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location.
A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.
Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.
Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.
A. It includes a manual-wind Super Series hose reel with 50 metres of 3/8 inch tufCOVER 2-wire jetwash hose and MSQ connectors.
A. The hose is rated up to 400 bar and around 120 degrees Celsius, suitable for industrial pressure washing applications.
A. The frame measures approximately 860 by 700 by 960 mm when the handle is fitted, providing a stable portable reel unit.
A. It uses MSQ male inlet and MSQ female outlet fittings, allowing quick connection to V-TUF machines using Duraklix MSQ couplings.
A. The wire-braided hose offers flexibility, durability, shape retention and high-pressure resistance for demanding cleaning work.
A. Yes, it is designed with a robust frame and wide tyres, making it easier to move over rough ground and uneven surfaces.
A. It neatly stores long lengths of hose, saving time and effort when coiling and uncoiling hoses and keeping work areas organised.
A. Yes, the replacement swivel joint can be ordered separately under code W5.551 if needed in future.
A. A separate inlet hose such as a 2 metre 3/8 inch 2-wire hose with 1/2 inch female and MSQ male ends is recommended.
A. It is ideal for contractors, hire fleets and industrial users needing extended hose reach and robust, portable hose management.
A. It is built as a Super Series reel with strong frame construction designed to withstand tough working conditions.
A. Yes, the reel and hose are covered under V-Tufs standard warranty against manufacturing defects when used within rated limits.
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