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Technical Specification
PRODUCT NUMBER 12388118050842060009450000137804009300500

Q 1. What is the Draper 12390?

A. The Draper 12390 is an 8-piece bearing separator and puller set supplied by Draper. For full specification details, please contact us before ordering.

Q 2. How many pieces are included in this bearing separator and puller set?

A. The Draper 12390 is supplied as an 8-piece set. Further details on the individual components are not currently available; please contact us for more information.

Q 3. What is your returns policy?

A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase. Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification. Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.

Q 4. When will my order be dispatched?

A. In-stock orders placed before 14:30 Monday to Friday are usually dispatched the same day.

Q 5. What warranty does this product come with?

A. Every product comes with a different guarantee and warranty. Warranty details are shown in the product's tech specs or datasheet where available.

Q 6. Can I ask questions about this product before ordering?

A. Yes — WhatsApp us on 07754 288583 with any questions about specifications, suitability, or compatibility, and we'll help you choose the right product.

Q 7. What if my order arrives damaged or incorrect?

A. WhatsApp us on 07754 288583 with photos of the item and packaging, and we'll resolve the issue in line with our returns policy.

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