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  • Ratings Standard Delivery: £4.99
  • Delivery Delivery Estimate: 3 to 5 working days
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Q 1. What is the delivery time?

A. Standard UK Mainland delivery is 3–5 working days.

Q 2. Are delivery charges included in the product price?

A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location. 

Q 3. What is your return policy?

A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.

Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.

Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.

Q 1. How does the GCX38-16PC kit differ from the GCX38-16?

A. It includes the standard 38 millimetre pole kit plus 100 millimetre and 200 millimetre pipe cleaning tools for internal pipes and ducting.

Q 2. What reach does the GCX38-16PC kit provide?

A. Using four 1220 millimetre poles, it provides about 5 metres or 16 feet of high level cleaning reach.

Q 3. What extra tools are included in the GCX38-16PC kit?

A. In addition to usual tools, it includes 100 millimetre and 200 millimetre pipe cleaning tools for cleaning round ducting and pipework.

Q 4. What types of applications benefit from the GCX38-16PC kit?

A. It is ideal for cleaning gutters, ledges, internal pipework and ducts in industrial and commercial buildings.

Q 5. Does the GCX38-16PC kit include an ergonomic elbow?

A. Yes, it includes a 38 millimetre elbow with airflow adjuster to improve control and debris release at height.

Q 6. Which vacuums are compatible with GCX38-16PC?

A. It is designed for use with V-TUF GCX vacuums and other machines using 38 millimetre hoses and accessories.

Q 7. What is the overall weight of the GCX38-16PC kit?

A. The approximate total weight is about 6 kilograms, including poles and pipe cleaning tools.

Q 8. Can this kit be used outdoors as well as indoors?

A. Yes, it is suitable for both indoor high level cleaning and outdoor gutter and pipe cleaning when coupled with a suitable vacuum.

Q 9. What are the packed dimensions of the GCX38-16PC kit?

A. Packed dimensions are roughly 1250 by 200 by 200 millimetres.

Q 10. Who typically uses the GCX38-16PC high level cleaning kit?

A. It is used by gutter cleaning services, facilities managers and industrial cleaning contractors.

Q 11. What material are the GCX38-16PC poles made from?

A. They are made from aluminium, offering a strong yet lightweight structure.

Q 12. Where is the GCX38-16PC kit manufactured?

A. It is manufactured in Britain, ensuring consistent quality and compatibility with V-TUF systems.

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