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  • Ratings Standard Delivery: £4.99
  • Delivery Delivery Estimate: 3 to 5 working days
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Q 1. What is the delivery time?

A. Standard UK Mainland delivery is 3–5 working days.

Q 2. Are delivery charges included in the product price?

A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location. 

Q 3. What is your return policy?

A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.

Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.

Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.

Q 1. What is the V-TUF GCX38-16 high level cleaning kit used for?

A. It is a 16 foot, 38 millimetre aluminium pole kit for indoor and gutter cleaning with compatible 38 millimetre vacuums.

Q 2. What components are supplied in the GCX38-16 kit?

A. It includes four 1220 millimetre aluminium poles, a 135 degree elbow, high volume crevice tool, round brush and a 38 millimetre elbow.

Q 3. What reach does the GCX38-16 provide for high level cleaning?

A. The four poles give approximately 5 metres of reach, enabling high level cleaning from floor level.

Q 4. How heavy are the GCX38-16 aluminium poles?

A. Each 1220 millimetre pole is lightweight, keeping the overall system manageable for operators during extended work.

Q 5. What is the purpose of the 38 millimetre elbow in this kit?

A. It improves ergonomic control and allows airflow to be adjusted to release gutter debris without lowering the poles.

Q 6. Which vacuums are compatible with the GCX38-16 kit?

A. It is designed for use with V-TUF GCX vacuums and similar machines that use 38 millimetre tools and hoses.

Q 7. What indoor cleaning tasks can be completed with GCX38-16?

A. It is suitable for cleaning high level ledges, beams, vents and ceilings in warehouses, factories and other large buildings.

Q 8. Is the GCX38-16 kit suitable for outdoor gutter cleaning?

A. Yes, it can be used for gutter cleaning and other external high level tasks when connected to a suitable vacuum.

Q 9. What are the packed dimensions of the GCX38-16 kit?

A. Packed dimensions are approximately 1250 by 200 by 200 millimetres, accommodating the poles and tools.

Q 10. How much does the GCX38-16 kit weigh overall?

A. The total weight is about 4 kilograms, making it manageable for most operators.

Q 11. What material are the GCX38-16 poles made from?

A. They are manufactured from aluminium, providing a balance of strength and lightness.

Q 12. Where is the GCX38-16 high level cleaning kit manufactured?

A. It is made in Britain, supporting quality manufacturing and local supply.

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