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Q 1. Which battery systems and solar arrays is this charge controller compatible with?

A. The SCC010020060 accepts 12 V and 24 V battery systems and manages two independent battery banks at up to 20 A combined charge current — match your array output and system voltage to these ratings, or ask Simon to confirm the right unit for your setup.

Q 2. What does the DUO designation mean on this BlueSolar controller?

A. DUO indicates the controller charges two separate battery banks simultaneously from one solar array, keeping them electrically isolated so a starter bank and a service bank can be maintained independently.

Q 3. What is the warranty on this Victron Energy charge controller?

A. The SCC010020060 carries a 5-year manufacturer warranty from the date of purchase — retain your order confirmation as proof.

Q 4. Can I return this if it is not suitable?

A. Yes - hassle-free returns apply. Contact us and we will guide you through the process.

Q 5. Who can I ask for technical help before choosing?

A. Ask Simon - send the part number and what you need it to do, and he will point you to the right unit.

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