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  • Ratings Standard Delivery: £4.99
  • Delivery Delivery Estimate: 3 to 5 working days
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Q 1. What is the delivery time?

A. Standard UK Mainland delivery is 3–5 working days.

Q 2. Are delivery charges included in the product price?

A. No, delivery charges are calculated separately at checkout based on order weight, size, and delivery location. 

Q 3. What is your return policy?

A. We accept returns within 30 days of purchase for items that are unused, undamaged, and in their original packaging. Returns are available only for UK-delivered orders and must include proof of purchase.

Before returning an item, please contact us at [email protected] to obtain a Return Merchandise Number (RMN). You may also be asked to share images of the product and its packaging for verification.

Items that do not meet these conditions will not be accepted for return. If your return is approved, we will initiate a refund to your credit card or original method of payment. A restocking fee of up to 15% of the order value may apply to each returned item.

Q 1. What is V-TUF VTC420–5L carpet and upholstery sanitiser used for?

A. It is a 5 litre, 10X concentrated cleaner and sanitiser for carpets and upholstery in homes, vehicles and commercial premises.

Q 2. What types of fibres is VTC420 suitable for?

A. It is suitable for carpets and upholstery made from both synthetic and natural fibres when used according to the instructions.

Q 3. Does VTC420–5L have anti-viral and anti-bacterial properties?

A. Yes, it is formulated using Triameen and is certified to EN 14476, providing both anti-viral and anti-bacterial deep cleaning action.

Q 4. How can VTC420 be applied to carpets and upholstery?

A. It can be applied neat or diluted, then sprayed or brushed on, before being allowed to air dry, wiped off or extracted with a valeting machine.

Q 5. Is VTC420 suitable for both domestic and commercial environments?

A. Yes, it is intended for homes, vehicles, hospitality, offices, retail spaces and other settings requiring hygienic soft-surface cleaning.

Q 6. What finish does VTC420–5L leave on treated fabrics?

A. It leaves a non-stick, stain-resistant finish that helps protect fibres and makes subsequent cleaning easier.

Q 7. Can VTC420 be used with spray extraction valeting machines?

A. Yes, it is suitable for use in spray extraction machines designed for carpet and upholstery cleaning.

Q 8. How should VTC420 be diluted for light soiling?

A. It should be diluted according to label guidance; lighter soiling typically requires a weaker solution than heavily soiled fabrics.

Q 9. What precautions should be taken before using VTC420 on fabrics?

A. Always test on an inconspicuous area first and follow fabric care instructions to ensure compatibility and avoid colour bleeding.

Q 10. Is VTC420–5L fragranced or neutral in smell?

A. It is described as a sanitising cleaner; the exact fragrance may vary, but it is designed to leave fabrics fresh and hygienic.

Q 11. How should VTC420–5L be stored between uses?

A. Store the container upright in a cool, dry place away from direct sunlight and extreme temperatures, with the cap securely tightened.

Q 12. Does VTC420–5L carpet and upholstery sanitiser have a warranty?

A. It is supplied as a chemical product; any issues relating to manufacturing defects are handled under V-Tufs chemical supply terms.

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