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FAQs

Returns are accepted within 30 days of purchase, in original packaging, on orders delivered within the United Kingdom. For damaged-on-arrival items, report within 24 hours with photographs to [email protected] — we will typically arrange collection and replacement at no cost to you. For parts that don't fit your machine, the Fit Guarantee covers a hassle-free return at no cost. For buyer's remorse — you've changed your mind or ordered the wrong item, email us first to obtain a Return Merchandise Number; a restocking fee may apply. Refunds are issued to the original payment method once the return is inspected.

Delivery time depends on the product, your destination, and availability — the estimated time for any item appears on the product page, and 'Check where we deliver' confirms coverage for your postcode before you order. Next-day delivery is available on most products; the option appears at checkout when applicable. We deliver across the UK, Europe, the Middle East, and Africa. Use the country selector at checkout to confirm coverage and delivery options for your destination.

You need four measurements: compressed length (pin centre to pin centre with the strut fully closed), extended length (pin centre to pin centre fully open), stroke (the difference between the two), and force rating in Newtons, usually stamped on the barrel. Note the end-fitting type at each end: ball socket, clevis, or threaded stud. Diameter matters too if space is restricted. With those figures confirmed, you can match a listed replacement accurately against the product specifications.

Measure wire diameter, outer diameter, and free length (uncompressed). For compression springs, note the spring rate if it is marked on the original, as a mismatched rate affects return force and component behaviour. For tension springs, also check the hook or loop style at each end. Agricultural and commercial applications sometimes use non-standard spring rates, so cross-reference the original part number where available before ordering.

Yes. Trade account holders can request bulk pricing on gas struts, springs, and access hardware. Minimum order quantities vary by product line and are shown on individual product listings. For larger programme requirements, coachbuilders and fleet workshops should contact the team directly via WhatsApp 07754288583 or email [email protected] to discuss volume pricing and scheduled supply arrangements.

Start with the application type: bonnet, door, locker, or cab panel. Then confirm the mounting pattern (hole spacing and fixing diameter), the material finish required (zinc-plated, stainless, or powder-coated), and the load or panel weight the component must handle. For hinges, check the pin diameter and leaf dimensions. For latches, confirm the striker plate compatibility. If you are unsure whether a listed part matches your assembly, use Ask Simon on the relevant product page for an instant fitment check.

Spring, Strut & Hardware

Spring, Strut and Hardware covers the mechanical and access components that hold bodywork, panels, bonnets, boots and interior fittings in position throughout their service life. Trade buyers working across automotive repair, coachbuilding, agricultural equipment, and light commercial vehicles source these parts here when original components wear, lose tension, or fail outright. Three sub-categories are listed within this section. Gas Strut covers the pressurised lift-support units that hold bonnets, tailgates, boot lids and cab access panels open under load. Spring Product covers return springs, tension springs, compression springs and related spring assemblies used across drivetrain, suspension, and body applications. Access Hardware covers the latches, hinges, stays, and fastening components that complete panel and door assemblies. Across this section, Metrol supplies the spring, strut and hardware. Buyers select gas struts by extended and compressed length, stroke, end-fitting type (ball socket, clevis, or threaded stud), and force rating measured in Newtons. Springs are matched by wire diameter, outer diameter, free length, and spring rate. Access hardware is chosen by application, mounting pattern, and material finish. Where dimensions are not immediately clear, use Ask Simon on the relevant product page for an instant fitment check. PartsForMachines lists these components as an Authorised Distributor and Seller, giving trade accounts direct access to verified parts without going through additional supply layers. Coverage spans passenger car, light commercial, agricultural, and specialist vehicle applications. For bulk order enquiries or account pricing on larger quantities, contact the team via WhatsApp 07754288583 or email [email protected].

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Access Hardware

Spring Product

What if the part doesn't fit or arrives damaged?

How quickly will I get my order and where do you deliver?

How do I measure a gas strut to find the correct replacement?

What dimensions do I need to match a replacement spring?

Can I order gas struts and access hardware in trade quantities?

How do I choose the right access hardware for a panel or door assembly?

Spring, Strut & Hardware

Access Hardware

Gas Strut

Spring Product

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