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FAQs

The tooth system's own: retention is system-specific — pin shape, lock type and size all belong to the family the bucket runs — so the system markings on teeth and adapters identify the hardware, and each product page lists what it serves. Photographs via Ask Simon settle anything worn smooth.

Yes — it's the standard practice for a reason: pins wear, rubbers compress and locks fatigue in service, and reused retention is the leading cause of teeth departing in work. Sets and box quantities exist precisely so renewal is automatic rather than a judgement call made at the bucket.

The fitting method and the safety case: traditional systems drive pins with a hammer — effective, but flying-steel risk made it a known injury source — while hammerless designs lock with levers or threads, faster and safer at the bucket. The system is fixed by the tooth family; where a bucket is being converted, it's an adapter decision.

Check the chain: new pin and lock seated correctly first, then the adapter nose — a worn nose lets the tooth rock and no pin survives that — then the tooth's own pin bore for wear. Loose-after-renewal almost always means the nose, which moves the job to the adapters row alongside.

Returns are accepted within 30 days of purchase, in original packaging, on orders delivered within the United Kingdom. For damaged-on-arrival items, report within 24 hours with photographs to [email protected] — we will typically arrange collection and replacement at no cost to you. For parts that don't fit your machine, the Fit Guarantee covers a hassle-free return at no cost. For buyer's remorse — you've changed your mind or ordered the wrong item, email us first to obtain a Return Merchandise Number; a restocking fee may apply. Refunds are issued to the original payment method once the return is inspected.

Delivery time depends on the product, your destination, and availability — the estimated time for any item appears on the product page, and 'Check where we deliver' confirms coverage for your postcode before you order. Next-day delivery is available on most products; the option appears at checkout when applicable. We deliver across the UK, Europe, the Middle East, and Africa. Use the country selector at checkout to confirm coverage and delivery options for your destination.

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Pins & Locks

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Pins and locks are the small parts that hold the GET system together, literally: the retention hardware that keeps teeth on adapters through digging shock, and the first thing to check when points start moving or going missing. PartsForMachines supplies pins, locks, retainers and rubbers matched by tooth system and size, alongside the teeth and adapters they secure.

Retention is system-specific by design: each tooth family has its own pin and lock arrangement, hammered pins with rubber or steel locks, flex pins, vertical and horizontal retention, threaded and hammerless systems on newer designs, and the parts are sized to the system and tooth size, so identification follows the same route as the teeth: the system markings, or photographs of the existing hardware via Ask Simon, confirm the right retention before ordering. Each product page lists the system, size and the arrangement the parts serve, with pins and locks sold in sets and box quantities, because they are consumables in the fullest sense, renewed with every tooth change as standard practice.

The practice earns explaining once: pins and locks wear and compress in service, and reusing them to save pennies is how teeth depart in work, taking digging time and occasionally a crusher belt with them. Fitting discipline matters equally, locks seated correctly, pins driven to position, and hammerless systems torqued as designed.

Teeth, adapters and the wider GET family sit alongside, with the hardware row covering edge bolts. For system confirmation, contact the team via WhatsApp 07754288583.

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FAQs

The tooth system's own: retention is system-specific — pin shape, lock type and size all belong to the family the bucket runs — so the system markings on teeth and adapters identify the hardware, and each product page lists what it serves. Photographs via Ask Simon settle anything worn smooth.

Yes — it's the standard practice for a reason: pins wear, rubbers compress and locks fatigue in service, and reused retention is the leading cause of teeth departing in work. Sets and box quantities exist precisely so renewal is automatic rather than a judgement call made at the bucket.

The fitting method and the safety case: traditional systems drive pins with a hammer — effective, but flying-steel risk made it a known injury source — while hammerless designs lock with levers or threads, faster and safer at the bucket. The system is fixed by the tooth family; where a bucket is being converted, it's an adapter decision.

Check the chain: new pin and lock seated correctly first, then the adapter nose — a worn nose lets the tooth rock and no pin survives that — then the tooth's own pin bore for wear. Loose-after-renewal almost always means the nose, which moves the job to the adapters row alongside.

Returns are accepted within 30 days of purchase, in original packaging, on orders delivered within the United Kingdom. For damaged-on-arrival items, report within 24 hours with photographs to [email protected] — we will typically arrange collection and replacement at no cost to you. For parts that don't fit your machine, the Fit Guarantee covers a hassle-free return at no cost. For buyer's remorse — you've changed your mind or ordered the wrong item, email us first to obtain a Return Merchandise Number; a restocking fee may apply. Refunds are issued to the original payment method once the return is inspected.

Delivery time depends on the product, your destination, and availability — the estimated time for any item appears on the product page, and 'Check where we deliver' confirms coverage for your postcode before you order. Next-day delivery is available on most products; the option appears at checkout when applicable. We deliver across the UK, Europe, the Middle East, and Africa. Use the country selector at checkout to confirm coverage and delivery options for your destination.

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